Help and Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Response Warranty

  • Our crew of specialists will try their best to answer to your advice tickets within about 1 hour. If, however, the problem you have experienced calls for aid from the Admin =Team,= we are going to address the ticket to the person in charge and will submit a note to tell you.

  • Top quality support service

  • Top–quality Tech Assistance Service

  • We give you round the clock technical help and support through a ultra–fast ticketing program integrated into your Control Panel. You’re able to e mail us at any time about any of the apps that come installed in advance on the virtual server, including the chosen Operating System, the server administration panel and our custom made Control Panel.

  • Intuitive help center

  • An Intuitive Help Section

  • Each part of the Control Panel that is provided as a gift with your VPS offers you a built–in collection of articles. You will find a selection of illustrative how to tutorials and a choice of step–by–step video courses that display all the essential site administration jobs. You can use them by clicking the Help or Video buttons in the top right part of each Control Panel section.