1 hour ticket response
We are dedicated to delivering a prompt and adequate response to each client support ticket submitted by a user. Our skillful technical support engineers will review your situation and will offer you the most effective solution. We offer a 1–hour response time guarantee for all customer support tickets. As a matter of fact, our average client support ticket response time has proven to be 20 minutes.
A Premium Customer Support Service
We have a team of web hosting support professionals who will be happy to answer all your inquiries whenever you need support. Most of our help desk support staff representatives have several years of experience in the Linux shared website hosting realm, which implies that you can constantly rely on prompt and adequate answers to your concerns.
An Easy–to–Browse Help Center Section
Built into the Control Panel is an easy–to–browse Help Center section, which includes a variety of information sources. You can search through a frequently updated knowledgebase featuring web hosting account administration articles and web site management articles, check out the instructional video tutorials or have a glimpse at our F.A.Q. library.