Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service team is qualified to instantly address all of our Linux shared website hosting users’ queries and assistance questions. Through our ticketing system, it is also possible to supply your request and a support crew fellow member will most likely get back to you in only maximum one hour. In fact, practice shows that the regular answer time frame is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is provided by a group of trained technicians who are able to answer to your questions right away. You could get in touch with the tech support crew by opening a tech support ticket from your Control Panel or by submitting us an e–mail message. On business days, you may also call us on the telephone or use the live chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • YourHostService has built–in a broad practical knowledge base into the Control Panel so that you can receive beneficial step by step recommendations any time. Each part of the Control Panel possesses its own contextual guide area featuring a group of how–to posts. We have also prepared video lessons to offer you with a more effective idea of the simplest way to carry out any presented job.