One of the common reasons to get a hosting server of your own is the fact you'll have 100 % control over the software environment and you may install anything you would like. This will allow you to run applications which require certain software to be present on the server, which isn't possible with a shared web hosting server where you are able to install software only inside the account, but not on a root level. If you aren't very familiar with this sort of matters, however, you could encounter difficulties since managing a server of your own differs from managing a standard shared web hosting account. In this light, we offer an upgrade with our hosting server plans called Installation & Troubleshooting, thus our admins will be able to deal with a variety of tasks which should be carried out or can resolve many issues that you may face.

Installation and Troubleshooting in VPS

The upgrade can be obtained for any one of the virtual private server packages no matter the OS and CP you have chosen or the task that you need to be performed as our admins will assist you with anything associated with the software on the machine. This includes, but is not limited to, setting up third-party software, setting up hosting server options, troubleshooting scripts in case they don't work properly, etc. The upgrade includes 1 hour of work and if a specific task requires less time, the rest of the minutes will be available for the future and shall be listed in the VPS billing Control Panel. You can use the Installation & Troubleshooting service either as a separate upgrade or as an addition to the Managed Services upgrade, which provides 30 minutes of custom work on your hosting server. In this way, you'll be able to work on your sites without having to worry that you will not be able to use some application or losing time on technical issues.

Installation and Troubleshooting in Dedicated Hosting

If you need our upgrade for any reason, you'll be able to add it to your dedicated server with several mouse clicks from your billing Control Panel or if you need some custom work on the machine immediately after it is put in place, you can obtain the upgrade during the signup procedure and let us know exactly what you need to be performed, so everything shall be ready once your machine is up and running. Sixty minutes of custom work are added to your account each time you order the upgrade, so you can use this service as many times as you require. If some task needs less time to be carried out, you won't lose the remaining minutes and they will be available for future tasks. Our upgrade will let you focus on building and promoting your sites without spending time on maintaining the dedicated hosting server or the software set up on it. You can take advantage of it if you also use our Managed Services upgrade, but the 30 min it comes with are not enough to complete all tasks that you need.