A 99.9% Server Uptime
We’ve set up our shared website hosting platform using dependable hardware components and heavily modified software. Our administrators have installed a modified version of SELinux on our hosting servers to guarantee the highest level of safety and reliability. We’ve added several denial–of–service prevention units combined with highly efficient firewall software to make sure our internal network is invincible and safe.
All our Linux shared website hosting plans offer a 99.9% server uptime guarantee. And no matter which datacenter you pick, our guarantee remains unchanged.
A 99.9% Network Uptime
In addition to our cloud hosting platform, we have also built our very own internal network in all our datacenters. Everything is based on top–quality hardware components provided by Juniper. What’s more, on each and every router, we have configured a firewall with an advanced algorithm in order to sieve all questionable requests.
Therefore, in all our data center facilities – in our datacenter in USA, in our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe as well as in our datacenter in Australia, you will take advantage of a 99.9% network uptime guarantee. And this guarantee is valid for all web hosting solutions in every datacenter.
A 30–Day Money–Back Guarantee
Even though we have done everything to curtail all potential risks with our cloud hosting plans and regardless of the fact that we offer premium–quality customer support, there are times when the client simply isn’t content with what we offer. Or he needs to switch to a more powerful web hosting service, such as a virtual private server or even a dedicated hosting server.
For this reason, our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you are not completely pleased, you will get a reimbursement.
24/7 Technical Support
If you have ever been forced to wait for hours to get a reply, you probably know how aggravating this can be, particularly if your web site is on the line. That is why we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our support engineers will be right here and they’ll get back to you within 60 minutes. And the best part is that their average response time is below 20 minutes!