Q: Why should I transfer my web site? What does web site migration involve?
A: If your current hosting provider can no longer measure up to the necessities of your web site, or if you undergo constant downtime, or if you are forced to wait for hours for the help desk staff to reply back to you, it may be a smart idea to switch your provider, i.e. to move all the files for your web sites as well as your databases from your present provider to your future provider. At YourHostService, we are aware that this can be hard & time–consuming. This is why we’ll do all that for you at no cost!Our highly knowledgeable technical staff reps will move your website content from your current web hosting provider to us. Our techs have got lots of experience migrating websites and are able to handle anything – from a normal WordPress–driven weblog or Joomla™ CMS–driven site, to a highly elaborate, custom–made web application.
Q: How much time will the website migration procedure take?
A: While we cannot give you a precise ETA, because there are many factors, among them the physical size of the web files and databases, the location of the present host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we will give our best to migrate your site within 48h, and in some cases – within 24h (in case the website content is not very large).
Q: Do you need something from me before you start moving my site?
A: We don’t collect any sensitive info. We’ll need, however, the login info for your old web hosting account as well as the name of the site that you want to transfer.
Q: My present web hosting account has delicate info inside. How can I rely on you?
Q: Will there be any downtime for my web site?
A: Your web site will work exactly like it did before with your old hosting provider. Once we have finished the migration, your website will be configured to work on our system and we will alert you to preview it. If everything is working correctly, all you will have to do is modify the name server records pertaining to your domain. Your website will be migrated to us with no downtime.
Q: Will my old hosting provider need to provide any information/help?
A: While we move your website content, your web hosting provider won’t be aware of the transfer at all. We won’t touch base with them in any way.
Q: Which hosting platforms do you support?
A: Yup. We support all common Linux–powered web hosting platforms. We do not support Windows–based hosting platforms, as we do not offer Windows hosting services ourselves.In addition, we do not support proprietary site building and management tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.